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A Day at Mofam

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#16
I read the above posts with interest and it's a pity that Mofam's reputation as a bass fishing venue is being splashed all over public space but then again they have interacted with their customers on this same public forum and committed to improvements which appear not to have been met.
Hopefully a reply will be forthcoming.

Another thought and one which I dread for you guys down there. It is not a right that you can fish Mofam, it's a privilege so I suggest the parties concerned get around the table and find a solution.
[Image: big_fish_eat_little_fish.jpg]
BIG FISH EAT LITTLE FISH....
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BWG
#17
Riprap Wrote:I read the above posts with interest and it's a pity that Mofam's reputation as a bass fishing venue is being splashed all over public space but then again they have interacted with their customers on this same public forum and committed to improvements which appear not to have been met.
Hopefully a reply will be forthcoming.

Another thought and one which I dread for you guys down there. It is not a right that you can fish Mofam, it's a privilege so I suggest the parties concerned get around the table and find a solution.

I have to disagree its a privilege when I fish for free but its my right to complain as a paying customer when I feel I am being ripped off with substandard equipment and service.
It became a right when they offered it as a service and excepted payment for those services.
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#18
Roy Wrote:I have to disagree its a privilege when I fish for free but its my right to complain as a paying customer when I feel I am being ripped off with substandard equipment and service.
It became a right when they offered it as a service and excepted payment for those services.

+1

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#19
Don't be short sighted gents, they don't have to offer the service which means the venue is lost to the public!
[Image: big_fish_eat_little_fish.jpg]
BIG FISH EAT LITTLE FISH....
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#20
Riprap Wrote:Don't be short sighted gents, they don't have to offer the service which means the venue is lost to the public!

then so be it (IMO). You cant fish the venue anyway with the condition the boats are in.

Rip I hear you but just because it's a privilege doesn't mean we cannot complain. Do we really have to pussyfoot around Mofam just in case we offend them and they stop people from fishing there? Complaining directly doesn't seem to work, so the next step is a public forum on which they gladly advertise their services. Nothing that has been written above is fake, incorrect, exaggerated, and no malice is intended. Its all constructive although conveyed through heaps of frustration.....a long list of unhappy paying customers wanting some improvement they've been asking for for a couple of years now.

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#21
Fair enough Frogstar.

The ball was supposedly rolling back in May already: <!-- l --><a class="postlink-local" href="http://www.bassfishing.co.za/bassingnews/viewtopic.php?f=44&t=10031" onclick="window.open(this.href);return false;">viewtopic.php?f=44&t=10031</a><!-- l -->

Kiall's e-mail address is in that thread as well. Perhaps someone should drop him a mail to read this thread.......??
[Image: big_fish_eat_little_fish.jpg]
BIG FISH EAT LITTLE FISH....
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BWG
#22
Here is the post I referred to in my first comment, when, credit to MOFAM, they came online asking advice back in March:

<!-- l --><a class="postlink-local" href="http://www.bassfishing.co.za/bassingnews/viewtopic.php?f=1&t=9757&hilit=mofam" onclick="window.open(this.href);return false;">viewtopic.php?f=1&t=9757&hilit=mofam</a><!-- l -->

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#23
Rip,just like any other venue we use to enter to fish,it could be closed down at any time.But like Roy says,this is a venue that one pays to enter for the priviledge to fish,so as a paying customer,you should receive what you are paying for...this is not the case right now.The batteries are not new and they are useless.I also think they are sitting on a 'cash cow ' of note,so the liklihood of them wanting to close it down would not make business sense. Just as an example,if they rent out 3 of the 4 boats for R380-00 per day for 20 weekends per year,that will bring in R45600-00.Added to that is,say,4 week day rentals of R380-00 for 20 weeks per year is R30400-00...a total for a 20 week year around R76000-00.I have taken a very conservative 20 weeks per year.Cost of a NEW Motorguide 12 volt 45lb foot control motor is R10000-00 and a 105 amp battery is R2200-00...each boat needs a R14400-00 cash injection,total R57600-00.That still leaves a chunk of change from a 20 week year.
But Rip,you are right...lets concentrate on the positives.I have already offered before,I am going to do so again...Mofam pay for the trolling motors and batteries.I will fit them in exchange for Angling Vouchers...a 4 day angling voucher per boat.If not,I am still prepared to offer the 46lb trolling motors (at my cost) and they can fit them (Normal price is R12120-00)
Hope this can help satisfy your situation at Mofam as well as some seriously unhappy clients.
Life is not about the number of breaths we make,but the moments that take our breath away.
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#24
Just out of interest. A mail re various issues started by Roy back in Nov 2012, <!-- l --><a class="postlink-local" href="http://www.bassfishing.co.za/bassingnews/viewtopic.php?f=24&t=7650" onclick="window.open(this.href);return false;">viewtopic.php?f=24&t=7650</a><!-- l -->

My first of 2 complaints re the batteries and motors was emailed directly to Sharon in August 2012. The second was in October 2013.

So it seems that the problems started around mid 2012.

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#25
Frogstar Wrote:Just out of interest. A mail re various issues started by Roy back in Nov 2012, <!-- l --><a class="postlink-local" href="http://www.bassfishing.co.za/bassingnews/viewtopic.php?f=24&t=7650" onclick="window.open(this.href);return false;">viewtopic.php?f=24&t=7650</a><!-- l -->

My first of 2 complaints re the batteries and motors was emailed directly to Sharon in August 2012. The second was in October 2013.

So it seems that the problems started around mid 2012.

So two and a half years down the line and still nothing has been done but guess what they got our money and shame the poor voucher buyers sorry guys but you have been had.

I just read the above post that Ryan mentioned everyone commended Mofam on a great response but all it was, was empty words.

I might go back there the day it has new owners, maybe they will be able to do a better job.
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#26
For your guys info, Kiall has been on this thread earlier today so give the man a chance before you all shoot him down in flames.........

Smurf - were you born uttering wise words or have you acquired this wisdom over time. :lol:
[Image: big_fish_eat_little_fish.jpg]
BIG FISH EAT LITTLE FISH....
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BWG
#27
Hi All,

Thank you to Shane and Ferdi for bringing this thread to my attention.

Guys, I have been 100% transparent with you regarding issues at Mofam and I have publically (on this forum) stated that I am committed to trying to resolve the current issues. Please understand, that when Candice and I took over the business on the 1st of November we took over all the problems too. These issues have been around since before we took over as also mentioned by one of you on this forum.

When we took over, we had no choice but to take the boats in the condition they were in along with the equipment and then we had to rectify the problem at our own expense. Bit of a raw deal we picked up with that one.

Since then we replaced the batteries in January (they only last 8 – 10 month with the amount they get used), redone the fiberglass of all boats and painted them as well as thanks to the assistance of the voucher system been able to replace the rear motors. R6000.00 came in from the vouchers and R8000.00 spent on the new rear motors.

I hope you can all see that this is a step in the right direction. As you are aware this is a very busy time in hospitality and we are trying to get to the rest of the issues addressed by you all and hopefully will have it resolved by the New Year, once funds are looking a touch better. This would include batteries and new front motors.

Guys please can I ask for a little bit of patience we are trying desperately to rectify the situation. Trust me I have not forgotten about you all, I am doing the best I can to ensure you also get looked after as you have supported Mofam over the years.
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#28
I was at Mofam a few weeks ago with some non-fishing friends. Stayed over in the new house they started renting out. Awesome place I must say.
Boat was docked at the house jetty the Friday night. Fishing partner arrived at 05:30 so we were on the water at 06:00 am. Fishing was not bad either, but then again I did not do the driving in front so just how much the pilot was struggling I don't really know lol (Wind was an issue every now and then, suppose "flattish" batteries makes it worse.)
Batteries did not last too long, was swopped out at 10 I think.

I have no idea how good it was before so can't really compare now to back then, still had an awesome day at least. Maybe if I had to do the front steering I might not have had such a great time. Suppose I have to thank James for driving me around and not let a newbie struggle with that Smile
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#29
Kiall Wrote:Hi All,

Thank you to Shane and Ferdi for bringing this thread to my attention.

Guys, I have been 100% transparent with you regarding issues at Mofam and I have publically (on this forum) stated that I am committed to trying to resolve the current issues. Please understand, that when Candice and I took over the business on the 1st of November we took over all the problems too. These issues have been around since before we took over as also mentioned by one of you on this forum.

When we took over, we had no choice but to take the boats in the condition they were in along with the equipment and then we had to rectify the problem at our own expense. Bit of a raw deal we picked up with that one.

Since then we replaced the batteries in January (they only last 8 – 10 month with the amount they get used), redone the fiberglass of all boats and painted them as well as thanks to the assistance of the voucher system been able to replace the rear motors. R6000.00 came in from the vouchers and R8000.00 spent on the new rear motors.

I hope you can all see that this is a step in the right direction. As you are aware this is a very busy time in hospitality and we are trying to get to the rest of the issues addressed by you all and hopefully will have it resolved by the New Year, once funds are looking a touch better. This would include batteries and new front motors.

Guys please can I ask for a little bit of patience we are trying desperately to rectify the situation. Trust me I have not forgotten about you all, I am doing the best I can to ensure you also get looked after as you have supported Mofam over the years.


thanks for the reply, Looking forward to seeing the changes soon

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#30
I still don't quite understand the logic of not allowing KBT's and/or small boat owners with their own trol motors onto the water - you are throwing free cash away that you could be putting towards your boats.
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